Bigger than a telephone yet smaller than a personal computer, tablets were
supposed to usher in a new world of mobility; yet they have hardly budged off
the couch.Four years after their launch, tablets remain overwhelmingly stuck at home
and connected by Wi-Fi, frustrating mobile operators who are deprived of a
potential new source of revenue.
At the Mobile World Congress in Barcelona, Spain, manufacturers such as
Japan’s Sony, China’s Lenovo and Taiwan’s Asus again unveiled a range of new
tablet models, now considered essential to their mobile device offerings.Sony Mobile revealed its Xperia Z2, proudly describing it as “the world’s
slimmest and lightest waterproof tablet”.
“It is perfect if you want to take it into the bathtub, to the beach, to the
pool,” Sony Mobile official Almos Szabo said at the Japanese manufacturer’s
stand in the world’s largest mobile industry fair.
The ease with which tablets can be used outside is always stressed by
manufacturers, said Julian Jest, analyst at the technology research house
Informa.
“During the last iPad launch, Apple showed a promotional video with
thousands of different ways that people can use their iPad including mountain
bikers, surfers, doctors,” Jest said.
“I think that is how they would like to show the iPad is being used, but it
is mainly in the home, streaming media, streaming movies.”According to Informa, only 20% of tablets are connected to the mobile
network, the rest relying on wifi.
The classic profile of a tablet user, is actually a person lounging on the
sofa watching videos or playing electronic games.In 2012, a poll by Google showed that only 21% of users took their tablets
out of the home.Technology research group Gartner Inc. found in a September 2013 survey that
people use their tablets mostly between 7 p.m. and 10 p.m., probably while
watching television.
Tablets are not typically used as a mobile accessory carried around by
owners, said Lawrence Lundy, analyst at Frost & Sullivan technology
consultants.
“We see that a lot of the tablets are being used for video consumption
because it is mainly at home and it does not have a 3G connection,” Lundy said.For mobile operators, that means significantly less revenue than they had
hoped for.It primarily comes down to costs, I think,” said Nick Dillon, analyst at
the research group, Ovum.For the customers, there are two costs involved: the cellular-enabled
tablets are more expensive, there is a kind of cost premium in terms of
acquisition, and then on top of that, there is obviously the cost of data.”
Analysts said the operators have not been sufficiently creative, often
proposing plans that are as costly as those for smartphones.I am not sure if operators see it as a challenge or a blessing,” said
Carolina Milanesi, analyst at consumer research group Kantar Worldpanel.
“It seems clear that tablets are mostly used as entertainment devices which
would suggest a potential bandwidth drain on video consumption,” she said.
In other words, if all the tablets were connected, 3G networks would be
quickly overloaded.
Tablets may finally break free of the home, however, as sales grow of mini
tablets, which are easier to carry around.Manufacturers launched a string of such devices in Barcelona.
Chinese manufacturer Huawei showed off its MediaPad X1 and Finnish maker
Nokia revealed its XL, for example, both of which will allow users to make
telephone calls, too.
The latest, super-fast, fourth-generation network will also help, analysts
said.
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